This is a General Manager Portfolio role with UniLodge based in Canberra, ACT, AU UniLodge Role Seniority - senior More about the General Manager Portfolio role at UniLodge Competitive salary package & employee benefits await you Lead a multi-property portfolio mentoring people, driving performance profitability in a dynamic student living environment FT position, Mon-Fri About the Role: Reporting to the Regional General Manager, you will be responsible for the operational, financial and cultural success of multiple properties across the UniLodge Australian National University (ANU) portfolio. Working closely with university partners, you will facilitate operational success and deliver a first-class residential experience. This role blends strategic oversight with hands-on leadership, requiring strong commercial judgement, stakeholder influence and a genuine passion for people development. At a Glance, You Will Lead multi-site teams to achieve operational excellence and outstanding customer service outcomes Own budget performance, forecasting, variance management and revenue growth Build trusted relationships with universities, investors and internal teams Support the university to drive occupancy, pricing and competitive positioning across the portfolio Recruit, develop and retain high-performing teams while fostering a strong, positive workplace culture. Our Ideal Candidate: Role We’re looking for a confident, commercially minded leader with proven experience managing multiple sites or complex operations. To be successful in this role, you will have: Unrestricted working rights in Australia Valid National Police Check Working with Vulnerable People's Check Proven senior leadership experience across multiple sites or a portfolio environment Experience in property, accommodation, hospitality, student living or a similarly complex service environment Highly organised, solutions-focused and comfortable operating in a fast-paced environment Perks! Inclusive & Collaborative Culture – Join a vibrant, supportive team where individuality is celebrated and your impact is valued every day. Your Voice Matters – Shape our future by sharing your ideas through engagement surveys and connecting with colleagues on Viva Engage. Community & Connection – Enjoy monthly morning teas, team events, and social celebrations that bring our people together. Rewarding Referrals – Help us grow! Earn up to $1,000 AUD when you refer outstanding talent to our team. Travel Perks – Treat yourself with exclusive rates and special offers at Essence Hotels & Apartments across our network. About Us: At UniLodge Living Group, we know that exceptional living experiences begin with exceptional people. Whether your strengths are in property management, hospitality, or community engagement, you’ll find meaningful work and room to grow here. We’re proud to bring together five unique brands under one vision — creating inspiring living communities across Australia and New Zealand. With a rapidly expanding portfolio of 130 properties (and many more to come), there’s never been a more exciting time to join our journey. Power operations and create meaningful impact every day! Join a forward-thinking, collaborative team shaping the living sector – apply now with your resume and cover letter or call our Talent Acquisitions team on (07) 3233 3700 for a confidential discussion. UniLodge Living Group, and our brands, is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, we require all candidates to declare any history of being investigated for or engaging in gender-based violence. This approach aligns with our dedication to upholding the highest standards of integrity and accountability within our organisation and meets the requirements of the National Higher Education Code to Prevent and Respond to Gender-based Violence. Our organisation is proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment where every individual’s unique experiences and contributions are valued. If you’re interested in joining us, we welcome your application. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the UniLodge team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading multi-site teams Driving budget performance Recruiting and developing teams Key Strengths Leadership Financial management Stakeholder engagement ️ Organizational skills Hospitality experience Community engagement A Final Note: This is a role with UniLodge not with Hatch.