About Logistics Coordination
Logistics coordination is a critical function in the freight industry, requiring efficient management of relationships, shipments, and capacity to ensure smooth delivery outcomes for customers.
This role involves building strong relationships with shippers and carriers, managing expectations, resolving issues, and driving service improvements. Effective logistics coordinators allocate shipments smartly using real-time insights and operational judgement to monitor capacity and data for timely delivery.
In addition to these responsibilities, logistics coordinators troubleshoot technical issues and provide outstanding customer service by educating and empowering carriers to get the most from our technology and services.
Required Skills and Qualifications:
* Solutions-First Mindset: A proactive approach to problem-solving, driven by a desire to improve workflow and automate processes.
* Strong Problem-Solving Skills: Ability to resolve complex technical and operational challenges with efficiency and effectiveness.
* Technical Knowledge: Familiarity with transportation systems and a willingness to learn and adapt to new technologies.
* Excellent Communication Skills: Clear and concise communication, both written and verbal, to manage expectations and drive results.
Benefits:
We prioritize impact, aptitude, and passion, offering flexible work arrangements, hybrid work, additional leave, growth opportunities, paid parental leave, and a supportive community that thrives on challenges and values direct feedback.