Join to apply for the Student Support Coordinator role at QUT (Queensland University of Technology)
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Join to apply for the Student Support Coordinator role at QUT (Queensland University of Technology)
1. Term: Fixed term, Full-time for three (3) months
2. Remuneration: $120,443 to $131,749 pa. (HEW 7) (inclusive $101,775 to $111,330 salary pa, 17% superannuation, and 17.5% recreation leave loading)
3. Open to: current staff members of QUT who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply. Please note that current staff wishing to be considered for secondment to this position must seek prior approval from their supervisor before submitting an application.
* $101,775 to $111,330
* Fixed-term, full-time
* Gardens Point (hybrid option available)
* Reference number: 25202
* Term: Fixed term, Full-time for three (3) months
* Remuneration: $120,443 to $131,749 pa. (HEW 7) (inclusive $101,775 to $111,330 salary pa, 17% superannuation, and 17.5% recreation leave loading)
* Location: Gardens Point (hybrid option available)
* Open to: current staff members of QUT who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply. Please note that current staff wishing to be considered for secondment to this position must seek prior approval from their supervisor before submitting an application.
Who are we looking for?
We are seeking a Student Support Coordinator to join Office of the Deputy Dean, Faculty of Business and Law.
The Student Support Coordinator works closely with the Specialist Student Support leadership team, who support Law and Business students in their enrolment and progression of the course. This position will primarily be responsible for coordinating the Academic Concessions and Exam related student enquiries and applications, including Extensions, Special Considerations, and Deferred Exams. The team is also responsible for managing the faculty results process and governance and appeals committees.
We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.
About Us
QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
The Specialist Student Support team consists of 4 primary teams who manage diverse aspects of academic administration and enrolment. These teams are responsible for Academic Concessions and Results; Study Plans and Curriculum; Equity, Diversity and Inclusion; and International, that includes administration of students enrolled in dual award programs..
What You Need To Succeed
* Completion of a degree with at least four years' subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
* Demonstrated ability to manage a high performing team of client service staff and ability to plan and manage resources for peak periods.
* Demonstrated ability to display initiative, contribute new ideas, critically evaluate current systems and processes and contribute to ongoing improvements in the provision of student and academic services at a strategic level.
* High level written communication skills that will enable the appointee to prepare clear and concise reports, complex correspondence and prepare meeting agenda and
* High level interpersonal skills with demonstrated ability to liaise with a wide range of people at all levels of a large organisation.
* Ability to work across organisational boundaries to ensure provision of high quality client service and negotiate to achieve business
* Knowledge of QUT's data management systems, or the ability to quickly learn these systems, including SAMS, CiAnywhere, AskQUT and QRecords; and demonstrated analytical and computing skills including the ability to use a range of software (e.g. Microsoft office suite and SharePoint).
Life at QUT
We're Committed To Building a Culture That Fosters Connection Between People And Purpose. Beyond Personal And Professional Fulfillment, a Career At QUT Offers
* A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
* Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
* Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
* Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
* Purchased Leave Scheme - up to 8 extra weeks.
* Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
* Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
* Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
Explore more benefits of life at QUT
Belong at QUT
We are guided by our values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.
As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.
At QUT, diversity is not just embraced—it's celebrated. See our commitment
How To Apply
Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.
Find out more about this position and submit your application by clicking 'Apply' or the link below.
View the job details at: Job opens: 23-May-2025
Applications Close: 08-Jun-2025 at 11.30pm
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Higher Education
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