Join one of the largest dealership networks in Australia
Enjoy access to staff benefits including discounts on parts and servicing.
Guaranteed weekly base earnings plus healthy commissions and a car on offer.
Service Advisor – Lismore Mazda Dealership
We are currently looking for a Service Advisor to join the team at our Lismore Mazda Dealership.
What the role entails
Providing the ultimate customer service experience to our clients face to face
Building and maintaining positive customer and employee relationships
Maintaining regular contact with our customers to provide updates
Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised
Handling customer concerns and complaints with prompt solution based outcomes
Offering accurate estimates for customers requiring additional work or repairs
Being a champion of objections – There is always a positive outcome
Ongoing training and development.
If you have the desire to grow we will get you there
What we are looking for
Proven experience as a Service Advisor highly desired, or experience in Banking, Real Estate or customer facing roles
Excellent customer service with well-developed verbal and written communication skills
A proactive person who presents professionally
Experience in a department where KPIs are used
Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential
Ability to sell additional work as required
Someone who can work autonomously but thrives when part of a team
Benefits of joining us
Embrace development and mentoring from your team, fostering personal and professional growth
Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
Exclusive discounts on vehicles, parts and servicing
Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
Lifestyle discounts, including Gym memberships and retail discounts
Paid parental leave to support you and your family
Lismore Mazda is proud to be supporting the Lismore and Northern Rivers community since ****.
We offer a wide range of premium vehicle options and comprehensive services across all aspects of vehicle ownership.
With a dedicated team, we are built on a strong foundation of deep market knowledge, exceptional customer service, and industry-leading expertise.
Our commitment extends beyond sales, with expert mechanical servicing.
At Lismore Mazda, we genuinely consider our people to be one of our greatest assets.
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