Overview Hello Surry Hills, New South Wales, AustraliaThis is a hybrid leadership role sitting at the intersection of social media, influencer/talent, and client service.
The position requires deep expertise in influencer and talent marketing who can run that capability end-to-end, while also operating at a Client Service Director level to lead client relationships, shape briefs, manage commercials, and oversee large-scale social accounts and teams.Hello is Australia's most-awarded independent creative agency — built on social insight, fueled by talent, and driven by cultural impact.
We are Campaign Asia's Social Media Agency of the Year (2022–2024) and Influencer Agency of the Year (2024).
We've redefined what it means to think socially — forging campaigns that don't just resonate, they convert.
On the talent and influencer front, Hello has been named Campaign Asia's Influencer Agency of the Year 2024, and is the most-awarded influencer marketing agency by AiMCO for four years running.
In AiMCO awards (March 2025), Hello Social was crowned Australia's Best Large Influencer Marketing Agency, securing 5 wins.With a 60+ team spanning Sydney and Melbourne, we use creative intelligence across creative, talent, media, earned and activation capabilities to deliver the region's most effective work.
We partner with brands including Uber, Audible, Peloton, Afterpay, BMW, MINI, Unilever, Kimberly-Clark, Paramount+ & Paramount Pics, and more — proving that creative intelligence moves brands forward.Client Services Director – Social & Talent responsibilities include:Key ResponsibilitiesLeadership & Team Development In partnership with the Director of Social & Talent, lead Hello's Social & Talent offering, inspiring and setting the vision for the team.Manage and mentor