We're looking for a skilled and customer-focused individual to join our after-hours support team as a Customer Service Specialist.
About the Role
* As a key member of our Hospitality client-facing team, you'll be responsible for providing exceptional service to clients via phone calls.
This is an exciting opportunity for growth with a well-established company. If you have strong communication skills, a positive attitude, and a willingness to learn, we want to hear from you.
Your Responsibilities Will Include:
1. Efficiently receiving and resolving inbound calls.
2. Liaising between callers and clients to ensure accurate information retrieval and recording.
You will thrive in this role if you possess active listening skills, excellent customer service skills, attention to detail, and a commitment to delivering high-quality results.