Job Summary:
\helpers are responsible for managing debtor ledgers, debt recovery procedures, and customer accounts. The ideal candidate will have previous experience in a similar role, proficiency in Microsoft Excel, and strong communication skills.
Main Responsibilities:
\ul>
1. Monitor and manage debtor ledgers on a daily basis.
\li>Manage debt recovery procedures to ensure timely collection of payments.\li>Accurately reconcile customer accounts, trace payments, resolve discrepancies, and proactively identify issues that require managerial intervention.\li>Refer and manage aged debt to external collection agencies.\li>Provide timely and accurate reports on the account status, including aged debt analysis and collection progress.\li>Implement a process-driven approach for credit collection, establishing clear, consistent steps to efficiently manage outstanding payments.\li>Collaborate with multiple stakeholders, including internal teams and external partners.\/ul