At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare services, including diagnostic imaging and pathology, to our patients and their referring practitioners across the country. Our diverse team of more than 10,500 healthcare professionals are passionate about applying their knowledge and expertise to deliver world‐class health services to the people in our communities!
What You Will Be Doing
Reporting into the National Clinical Trials Manager, the Clinical Trials Coordinator will be responsible for coordinating clinical trials in Victoria. You'll be playing an important role in developing and executing the set up and processing of clinical trial pathology testing for key clients.
Key Responsibilities
* Support the National Clinical Trials Manager with the implementation of awarded clinical trials
* Act as the first point of contact for clinical trial clients with a customer focused attitude
* Resolve and/or elevate client issues or complaints as they arise
* Ensure timely reporting and delivery of results to clients
* Maintain storage of samples post analysis, and facilitate retrieval as per clients request.
* Identify new opportunities to grow business/revenue through current and new referrers
* Maintain compliance with regulatory standards, and Client KPIs
* Ensure strategic communication plans for internal and external stakeholders are implemented
* Attending marketing conferences and events if required
You Will Meet the Following Criteria
* Minimum of 4 years' experience in specimen processing within a pathology laboratory
* Excellent understanding of pathology testing and associated specimen requirements
* High level understanding of pathology laboratory operations, including urgent and priority processing workflows
* Excellent written and verbal communication skills, with the ability to engage effectively with both internal and external stakeholders
* Demonstrated ability to manage competing priorities, meet tight KPIs, and effectively project manage tasks
* High level of attention to detail, with a strong commitment to quality, accuracy, and compliance with standards
* Proven ability to work collaboratively within a small team, fostering strong team cohesion and contributing to continuous improvement
* Proficient computer skills, including a working knowledge of Microsoft Excel
* Bachelor of Biomedical Science or an equivalent qualification is desirable
* Proven ability to collaborate, motivate and lead colleagues to meet KPIs
Benefits, Perks and Wellbeing
As part of working for Healius, you will have access to a range of benefits & perks including:
* Benefits platform – Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our Commitment to Diversity And Inclusion
Dorevitch Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
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