Insurance Loss Adjustor/Estimator Job Opportunity
About Us:
We are a leading provider of accident repair services, with a network of facilities across Australia and New Zealand. Our success is built on our commitment to quality, cost-effectiveness, and exceptional customer service.
Our People:
We invest in our employees, providing them with the skills and opportunities they need to succeed in their careers. We believe that our people are our greatest asset, and we strive to create a safe, supportive, and rewarding working environment.
The Role:
We are seeking an experienced and qualified Insurance Loss Adjustor to join our team. This is a full-time position that requires the timely completion of accurate and comprehensive quotes for accident repairs on vehicles. The successful candidate will have a strong understanding of motor vehicles and excellent communication skills.
Key Responsibilities:
* Provide excellent customer service to clients and work providers
* Accurately quote vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
* Complete quotes as required onsite, off-site, and online
* Process vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
* Manage parts for repairs to ensure timely arrival and cost-effectiveness as required
* Manage suppliers to ensure additional work is recorded and authorised in a timely manner
* Assist with production management of the centre where required
* Ensure vehicles are repaired to their pre-accident condition
* Hand over completed repairs to customers
About You:
To be successful in this role, you will need:
* Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
* Proven experience with AudaNet is highly desirable
* Ibody experience is desirable but not necessary
* Excellent customer service skills, including building rapport with customers and work providers
* Highly professional and personable
* Strong systems experience and competent computer abilities
* Excel experience is an advantage but not necessary
* Excellent verbal and written communication skills
* Ability to meet strict deadlines
* Ability to problem-solve with excellent accuracy and attention to detail
* Able to work effectively and collaboratively with the team
* Strong commitment to working in a safe manner
* High attention to detail
* Reliable, punctual, and hardworking
Benefits:
We offer:
* A team environment
* Ongoing training
* Career opportunities
* LATEST TOOLS AND EQUIPMENT
* Great opportunity to earn significant income for competent and efficient tradespeople
* Junior-Mid experienced tradesperson: $60-$80k
* Mid-Senior tradesperson: $80k-$100k
* Annual salary