1. Private Healthcare Organisation - Permanent Position
2. St Kilda Road Location - Hybrid Working Arrangement
3. $140,000 packaged salary
Our client is a leading Private Healthcare provider and is seeking a Unified Communications Engineer to support and own business initiatives and technology roadmaps in the Unified communications space.
Key Responsibilities
4. Support the design, implementation, and maintenance of health data communications telephony services, components, and associated infrastructure
5. Provide insight, advice, and expertise on optimising efficiencies within Telephony processes and systems
6. Establish and maintain documented, controls and governance in an effective compliant telephony process
7. Manage and maintain PABX/VOIP/telephony infrastructure, including Unify HiPath 4K, 8K, and telephony equipment and devices.
8. Provide escalated technical support, troubleshooting and fault rectification of technical issues related to PABX/VOIP/telephony AV/VC infrastructure equipment and services.
9. Monitor network traffic and activity to ensure optimal performance.
Key Required Experience
10. Demonstrated business planning, processes, and operations management skills.
11. Demonstrated knowledge of voice technologies.
12. Demonstrated IVR and PABX experience including end-to-end design, call tracing, reporting and log analysis.
13. Experience creating modern VC and meeting experiences.
14. Effective stakeholder management skills, building strong rapport with various stakeholders and external teams
What's in it for you:
15. St Kilda Road Location
16. Permanent Position
17. Supportive and Collaborative Environment