Medical Assistant/Clinical Office Coordinator
Job Ref: 26446
Category: Medical Assistant
Location:
55 North Road, Bedford, MA,
55 North Road,
Bedford,
MA 01730
Department: Emerson Health Primary Care Bedford (1-837)
Schedule: Full Time
Shift: Day shift
Hours: 8-4:30 pm
Job Summary:
Reports to the Manager and works under the direct supervision of the Physician(s). The Medical Assistant is responsible for patient preparation and supporting the physician(s) with clinical and office duties.
Job Functions:
1. Greet patients upon arrival, maintain orderliness of the reception area, and ensure patient confidentiality.
2. Capture and enter high-quality patient demographic and financial information.
3. Identify insurance coverage and payer requirements, process insurance verification, prior authorizations, and other basic benefit information for patients.
4. Assist with billing functions and collaborate with the billing company.
5. Process patients efficiently through the computer-based scheduling system for future appointments and testing as appropriate.
6. Prepare patients for physician examination, including taking vital signs.
7. Enter medications into the Lahey A Chart System for physician reconciliation.
8. Assist physicians during examinations.
9. Follow up with patients regarding test results after physician evaluation.
10. Complete clearance forms for patients on Coumadin and send to PCP for approval.
11. Order necessary office and medical supplies and ensure medication security.
12. Support patients' rights to care, privacy, and respect.
13. Perform other duties as assigned.
Minimum Qualifications:
* Education: High School Diploma or equivalent required; completion of a Medical Assistant course preferred.
* Experience: Two to four years of relevant work experience as a Medical Assistant in a medical/physician's office preferred.
* Licensure and/or Certification: State Certification preferred but not required.
* Skills: Computer proficiency, ability to maintain confidentiality, strong interpersonal communication skills both on the phone and in person, and customer service skills.
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