Before you get started... Yes, we do have the
**BEST Team Member Travel Program**
with
**HUGE discounts**
on hotel rooms for our Team Members!
**Why you'll love working for Hilton!**
- Access to the world's best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
- Voted #1 Hospitality Company Great Places to Work
- Discounted Parking
- Complimentary daily lunches
**What will you be doing?**
As the Reservations Agent you are the first line of enquiry for room reservations within the hotel. Specifically, you will be responsible for:
- Answering a high volume of guest telephone enquiries and actively converting enquiries into contracted business
- Responding to all customers in a highly professional manner, including ensuring all bookings are completed accurately to the customer's needs
- Confidently providing our guests with accurate information regarding the Hotel, facilities, room rates, promotions and room types available
**What are we looking for?**
- Calm, efficient, and organized with great attention to detail
- A highly professional telephone manner
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Computer literate and able to navigate through Company systems
- Demonstrated experience within hospitality, retail, or fast food
**Travel the world and grow your career with Hilton!