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Concession manager - customer experience specialist

Sydney
beBeeCustomer
Posted: 13 December
Offer description

Dual Site Concession Manager

The key objective of this role is to foster a customer-centric culture, ensuring every interaction leaves a lasting impression.

Main responsibilities include:

* Enhancing team performance through continuous training, mentoring, and collaboration
* Working closely with leadership to develop an effective concession pad strategy
* Motivating the team to achieve sales targets and business key performance indicators
* Driving operational excellence by managing rosters and preparing back-office administration

About You:

* You have excellent people management skills
* You are able to work effectively in a team environment
* You have experience in operating concessions or retail environments

What We Offer:

* A competitive salary package
* Ongoing training and development opportunities
* A dynamic and supportive work environment

How to Succeed:

* Be customer-focused at all times
* Communicate effectively with colleagues and management
* Show enthusiasm and a positive attitude towards your work

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