UX Visionary
We seek a seasoned User Experience Lead to shape the digital landscape of our mobile app.
This role requires collaboration with cross-functional teams to deliver exceptional end-to-end user experiences across iOS and Android platforms.
The ideal candidate will possess strong relationship-building skills, influence, and storytelling abilities.
Key Responsibilities:
* Own, deliver and execute end-to-end RACV App digital experience design from conception through to launch and ongoing iteration and improvement.
* Use customer and member insights to drive and guide development of new/improved member experiences and offerings for the RACV App.
* Ideate and lead the creation of end-to-end user flows, conceptual wireframes and prototypes.
* Lead UX research activities across the mobile app lifecycle, from discovery through to validation using a range of qualitative and quantitative methods to uncover user needs, pain points, and behaviours.
* Translate research insights into actionable design direction and embed evidence-based decision-making within cross-functional teams.
* Ensure optimal and consistent approach to the app experience and lift consistency of cross-channel interactions across other digital channels.
Requirements:
* Proven ability to lead and deliver exceptional end-to-end mobile user experiences across iOS and Android platforms.
* Deep understanding of mobile user behaviour, standards, context, and usage patterns to inform experience strategy and design decisions.
* Demonstrated success influencing and collaborating with cross-functional teams, including product, engineering, research and marketing.
* Skilled in articulating and presenting user experience strategies, design rationale and insights to diverse audiences.
* Tertiary qualified in Industrial Design/Graphic Design/Fine Arts/UX Design or related fields that help you make sense from chaos.
* 8+ years professional experience in mobile app UI/UX design, with a strong portfolio demonstrating successful delivery of mobile design.
* Proficiency with a wide range of technology tools, including prototyping tools (Figma, ProtoPie, Principle) and experience working with mobile component libraries, design systems and tokens.
Benefits
* A flexible work environment which brings balance between work and home.
* Generous discounts on home and car insurance policies and roadside care.
* Great discounts across all RACV resorts.
* Discounts from corporate partners updated monthly.