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Family support officer

Katherine
NT Government - Department of Education and Training
Posted: 8 December
Offer description

Job description

Agency Department of Education and Training Work Unit Katherine School of the Air

Job title Family Support Officer Designation Administrative Officer 5

Job type Full time Duration Ongoing commencing 02/02/2026

Salary $88,297-$92,687 Location Katherine

Position number 43010 RTF Closing 21/12/2025

Contact officer Donna Bryant Principal Katherine School of the Air on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measuresplans,go to the

OCPE website.

Primary objective

To support families and students to achieve educational outcomes by developing and maintaining communication links and support

mechanisms between the school, families, staff and outside agencies, with a focus on maximising student engagement and families

successfully commence in a distance education environment.

Context statement

Katherine School of the Air is a distance education school with a student population of 220 students – Preschool to Year 9 providing

online education using Microsoft Teams. The school strives for excellence using innovations in technologies and online teaching

pedagogies to enhance outcomes.

Key duties and responsibilities

Establish and support effective communication and partnerships between the school, families, dual schools and staff to support and

actively engage students to achieve educational outcomes and support families in a successful commencement in distance education.

1. Work collaboratively with parents, carers, home tutors, students, dual schools, principals and staff regarding student enrolment and

start up processes and guidelines, ensuring all parties are aware of their obligations.

1. Work collaboratively with families, home tutors, and students to coordinate online and in person training seminars and where

necessary facilitate referrals to appropriate support agencies.

3. Administer and analyse student assessments, maintain accurate data records and preparation of reports.

4. Provide administrative support and support to the school leadership team to access appropriate networks to develop a harmonious

and inclusive environment as well as facilitate support services to the school community.

Selection Criteria

Essential

1. Proven high level ability to work within a cross-cultural school environment, interact effectively with students, home tutors, dual

school principals, and families from diverse cultures and successfully develop mechanisms to promote student learning outcomes and

positive commencement in a distance education environment.

1. Demonstrated high level interpersonal skills and demonstrated ability to communicate effectively, coordinate, and present online and

in person seminars and develop strong networks and partnerships with schools, staff, students, home tutors, families, and community

agencies.

1. Demonstrated high level organisational and administrative skills, with demonstrated ability to show initiative and confidentiality and

maintain data accuracy and integrity.

1. Demonstrated high level ability to work collaboratively with school leadership teams to develop dual school arrangements for flexible

learning arrangements to cater for individual student needs.

1. Thorough understanding of students with additional needs and a high-level ability to provide ongoing support to the student and

families.

1. Demonstrated ability to work individually and as part of a team to collaboratively plan, coordinate and implement strategies, seminars,

and programs to increase student and family engagement.

1. Demonstrated high level computer literacy skills and familiarity with processes, applications and systems such as Microsoft Office,

Microsoft Teams, student data management systems, SAMS, GradeXpert, student testing systems, or demonstrated skills and ability

to very quickly acquire and apply this knowledge.

Desirable

1. A working knowledge of legislation and policies in the areas of education and family support.

Further information

The successful applicant must have no significant criminal record, confirmed by a Police Criminal History Check, a current working with

children clearance notice or be in the process of obtaining.

Approved 01/12/2025 Donna Bryant, Principal

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