Lead a great team to deliver exceptional service to our Donors
Perm full-time opportunity - 76 hours a fortnight
Salary $119,940 base + super + option to salary package up to $15,900
Location - York Street Donor Centre, Sydney, NSW
Discover life-giving possibilities
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.
About the role
We have an exciting leadership opportunity based in a unique and clinical setting. We’re looking for an inspirational leader who has gained their experience leading medium or large multi-disciplined teams in a highly customer-focused environment to lead a great team delivering exceptional donor service.
We see this as a fantastic opportunity to deliver a supportive and secure experience to our amazing donors, while optimising efficiency and performance. As Sydney York Street Donor Centre’s senior leader and with the support of your leadership team, you will inspire your team to achieve collection targets and meet key performance indicators in order to deliver Australia’s supply of blood and blood products. Parallel to this, you will lead by collaboration, direction and support for your team. Thriving on pace and adaptability, you will achieve common goals and foster team effectiveness with respect and empathy.
In this role, you’ll also have the organisational savvy and business acumen to navigate and manage complex issues, while developing constructive relationships to deliver business outcomes. You’ll be adept at using key financial indicators and metrics to guide decision making.
**Sound interesting? Here’s what we're looking for**:
Demonstrated experience managing medium/large sized teams in a structured environment
Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management
Motivation to lead and inspire a team to reach shared goals and key performance indicators
A passion for coaching people, developing skills within your team members and identifying talent
Positive nature, with the ability to empathise with donors and team members
Strong Excel knowledge, with the ability to dissect and interpret data accordingly
Highly committed to safety and quality
Thrive in a diverse culture that cares for your wellbeing
We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:
A range of salary packaging benefits including the option to package up to $15,900 of your salary
Ability to purchase additional annual leave
Discounted private health cover with fantastic corporate benefit
Discounted access to 1,430+ gyms & pools all over Australia
Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more
Next steps
If selected, you’ll be required to complete a few background checks and we’ll help you through this process. If you require reasonable adjustments during the recruitment process, please reach out to us.
📌 Donor Centre Manager
🏢 Australian Red Cross Lifeblood
📍 Sydney