About The Business
We have a great opportunity for a proactive System Administrator to join our multi site, family owned and operated business.
Our values include being customer focused and agile, as such a dynamic and driven individual is being sought.
The business is of substantial size already, and has a vision for further growth. This represents a good opportunity to join our team and continue to grow with the organisation.
About The Role
Providing IT support within our customer-focused team environment, including, but not limited to:
* Client support and Helpdesk management for all sites;
* Maintenance/upgrade of equipment, and management thereof;
* New equipment procurement and setup;
* General network and related installation and setup;
* Troubleshooting user/system related issues;
* Managing tickets through internal ticketing system;
* Liaising with IT Manager for ongoing projects and future developments;
* Liaise with external service providers; and
* Various other ad-hoc duties as required.
Key support role with an innovative, growth oriented Business.
Full-time Monday to Friday based at our Port Kembla office, with the expectation required outside of work during emergency outages should they occur.
Skills And Experience
Key Requirements
* Minimum of 1 - 2 years' experience in an IT Support role
* Microsoft 365 experience highly regarded
* Must have experience with Patch panels
* Network knowledge, modem, router, switches and configuration and setup
* The ability to multi task and work under pressure in a busy team environment
* Liaising with IT Manager for ongoing projects and future developments
* Knowledge in Active Directory, Windows Server, Share and Storage Management
* Ability to learn and troubleshoot in-house software programs
* Sound knowledge of Google Suite
* Be a strong team player with a friendly, enthusiastic and positive attitude
* Communication via email/phone correspondence heavy focus on inbound/outbound calls to the IT team
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