Job Title: Technical Support Specialist
The Technical Support Specialist will provide expert technical support for various applications and systems. This role requires strong skills in IT service management and a deep understanding of cloud technologies.
Key Responsibilities:
* Provide timely and effective technical support for applications and systems
* Handle complex IT challenges and resolve issues efficiently
* Collaborate with cross-functional teams to ensure seamless service delivery
Requirements:
* 5+ years of experience in a similar technical support role
* Strong skills in Windows and Azure technologies
* Understanding of ITIL principles and service management frameworks
* Excellent communication and problem-solving skills