Alexander Drive Dental ClinicWe are seeking a highly skilled and motivated ICT Customer Support Officer to join our innovative team. This role is critical in maintaining and enhancing our technological infrastructure, ensuring seamless operations, and supporting our commitment to excellence in patient care.BenefitsCompetitive salary commensurate with experienceOpportunity to work with cutting-edge dental technologyProfessional development opportunitiesSponsorship for the right international candidate to work in AustraliaTask & ResponsibilitiesDetermining software and hardware requirements to provide solutions to problemsResponding to inquiries about software and hardware problemsAdapting existing programs to meet users' requirementsInstalling and downloading appropriate softwareEnsuring efficient use of applications and equipmentImplementing computer networksSet up and maintain patient database systemsEnsure data integrity and securityImplement backup and recovery proceduresOptimize database performance for quick access to patient recordsIntegrate database with other clinic systems (e.g., appointment scheduling, billing)Create custom reports for business analytics and patient care insightsEnsure compliance with data protection regulationsQualification & ExperienceMinimum Diploma level qualification in Information Technology, Computer Science, or a related fieldMinimum 3 years of experience in ICT support rolesStrong knowledge of database management and cybersecurityFamiliarity with healthcare IT systems and regulationsExcellent problem-solving and communication skillsAbout CompanyAlexander Drive Dental Clinic is a well-established dental clinic in Dianella open after hours for your convenience. We strive to ensure that your general dental and cosmetic dental needs are achieved, giving you that perfect smile every time. We have a team of friendly dentists in Perth ready to advise whatever your dental need is.We have a range of dental treatments to give you the perfect smile you deserve. Our dental treatments include dental implants, general dental check-up for your family, cosmetic dentistry, teeth whitening, Invisalign, sedation dentistry, and much more.Salary: $75000-80000Job Publish: 10-02-2025Job Expire: 12-03-2025
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