Generator Technical Internal Sales & Customer Care Specialist – Brisbane
About the Technical Internal Sales & Customer Care Specialist Role
If you're looking for a technically engaging office-based role in the power generation industry, this Technical Internal Sales & Customer Care Specialist position in Brisbane could be ideal.
You'll work within a respected power solutions company that designs, supplies, and supports generator and power system products.
The role focuses on technical sales support, order processing, and customer care — ensuring clients receive fast, accurate, and expert service every time.
Your Day as a Technical Internal Sales & Customer Care Specialist
In this Technical Internal Sales & Customer Care Specialist position, you'll be the bridge between customers, technicians, and the external sales team.
Your daily responsibilities will include:
* Providing technical support and advice on generators and small engine power systems
* Processing orders, preparing quotes, and managing warranty claims
* Handling customer enquiries by phone and email with accuracy and professionalism
* Coordinating logistics and delivery schedules to meet tight deadlines
* Maintaining records and communications through CRM and ERP systems
* Supporting the external sales team with reporting and customer follow-ups
This is a stable, full-time opportunity based in the southern suburbs of Brisbane, offering variety and visibility across multiple business functions.
Why This Technical Internal Sales & Customer Care Specialist Role Stands Out
This role suits a problem-solver who enjoys combining hands-on technical knowledge with customer interaction. You'll thrive here if you:
* Have a background in mechanical or electrical systems
* Enjoy helping clients resolve equipment issues
* Take pride in managing details and delivering smooth order processes
* Want to contribute to a business where your efforts directly impact customer satisfaction
Skills and Experience Required
To succeed as a Technical Internal Sales & Customer Care Specialist, you'll ideally bring:
* A trade qualification in small engines, mechanical, or electrical systems (preferred)
* Previous experience with generators or power equipment Proficiency in CRM, ERP, and MS Office tools
* Strong written and verbal communication skills
* The ability to prioritise effectively in a fast-paced environment
* Full Australian work rights (Permanent Resident or Citizen)
Applicants without formal trade qualifications but with extensive generator servicing or support experience are encouraged to apply.
What's in It for You
This Technical Internal Sales & Customer Care Specialist role offers:
* A competitive salary between $95,000 and $105,000 per annum plus super
* Monday to Friday hours — 8:30 am to 4:30 pm (no overtime required)
* A friendly, close-knit team culture where your contribution is recognised
* Ongoing training in product knowledge and customer service
* Future potential to move into a technical sales or business development role
* You'll enjoy a position that keeps you engaged and valued within a long-standing, stable business in the Brisbane power solutions sector.