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Policy support officer - strategy, policy & governance

Brisbane
Queensland Government
Posted: 8 May
Offer description

The Department of Education is seeking a motivated Policy Support Officer to join our organisation.

This position is offered on a temporary basis until 31 December 2025, unless otherwise determined.


About The Department

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.


About The Role

This exciting opportunity involves monitoring and reporting on the department's initiatives, including the Reframing the Relationships plans, and providing advice on departmental policies and procedures to support Aboriginal and Torres Strait Islander children and young people in education.


Responsibilities Include

* Assist in developing and implementing systems and procedures, using appropriate software and adhering to departmental standards.
* Prepare and maintain high-quality and accurate correspondence and administrative documents.
* Monitor progress on plan implementation and report to senior management on various projects, including investigation, research, and analysis of sensitive and confidential matters.
* Coordinate records management activities, including records of incoming correspondence and Right to Information requests, and monitor the flow of correspondence.
* Resolve operational problems and assist in developing and implementing initiatives, policies, processes, and systems for effective administration of departmental services.
* Assist in developing and implementing policies, practices, and procedures related to the program of work.
* Prepare reports and submissions on departmental initiatives and respond to related matters, including those supporting the Reframing the Relationships plans.
* Attend meetings with departmental officers to discuss, evaluate, and revise systems and procedures, providing secretariat support as required.
* Assist in disseminating information to departmental staff and the public.
* Promote an environment of high-quality service delivery by seeking continuous improvements in administrative systems and leading by example.


Additional Information

Please refer to the attached role description for mandatory requirements.


How to Apply

* Attach a brief resume including contact details for two referees who understand your relevant work history.
* Attach a two-page response to the 'How you will be assessed' section of the role description.

We encourage applicants to share any support needed for an inclusive recruitment process.

Applicants must be current Queensland Government employees to apply.

Applications from recruitment agencies are not accepted.

Employees in regulated employment must hold a current Working with Children Clearance (blue card) issued by Blue Card Services.

The salary rate reflects full-time employment (1.0 FTE).

The Department of Education is committed to a family-inclusive workplace. Learn more about our Inclusion and Diversity strategies .

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