About Journey Beyond
We are Australia's leading experiential tourism group, privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.
About Us
We share special places and shape lasting memories for our guests.
About You
You will be part of shaping unforgettable experiences for our guests.
Outback Spirit Tours
We offer a range of unique adventure tours and luxury short stays across Australia. Our adventures capture the essence of Australia, from rugged red cliffs to unspoiled natural wonder.
About the Role
You will join our team as an Assistant Lodge Manager at Seven Spirit Bay in Arnhem Land. In this hands-on role, you will assist the Lodge Manager in creating unforgettable guest experiences by engaging in all aspects of the Lodge operations.
Responsibilities
* Take a hands-on approach in daily operations, coordinating tasks among front of house, housekeeping, restaurant, and maintenance teams.
* Collaborate with the Lodge Manager to implement policies and procedures aimed at enhancing operational efficiency and elevating guest satisfaction.
* Prioritise safety across all operational facets to create a secure environment for both guests and staff.
* Monitor guest feedback and help address any concerns, assisting in orchestrating resolutions that contribute to a memorable experience.
* Foster strong relationships with key suppliers and stakeholders, ensuring the lodge's operational needs are met effectively.
* Take an active role in induction and training of staff.
About the Position
This is a remote position, and you will be required to live and work at the property for the entire season. We provide all meals and accommodation.
Requirements
* A true appreciation for nature and commitment to sustainability.
* A minimum of 3 years of experience in hospitality, ideally in assistance roles.
* Experience in high-end food and beverage services is preferred.
* A Food Safety Supervisor certificate is advantageous.
* A Medium or Heavy Rigid licence is highly advantageous.
* A NT Passenger Endorsement is highly advantageous.
* A Remote First Aid and CPR certificate is required.
* A valid driver's licence is essential.
* Basic proficiency in Microsoft Office Suite.
Benefits
* A fantastic opportunity to be part of a dynamic and expanding tourism business.
* Generous discounts on Journey Beyond travel and experiences.
* Accommodation and meals are provided.
* Study Assistance Program.
* Parental Leave benefits.
* Purchased Leave options.
* Employee Referral Program.
* Discounts on private health insurance.
* Access to an Employee Assistance Program.
* Exclusive discounts on Journey Beyond merchandise.