The Claims Operations team collaborates to achieve positive health and return to work outcomes for employees and employers. Each Claims Operations team is assigned Australian Public Service (APS) portfolios, agencies or specialized claims and is accountable for the management of claims within their portfolio; relationship management for the agencies within that portfolio and achieving positive claim outcomes for that portfolio.
Role Overview
A Claims Manager works as part of a Claims team responsible for the management of workers' compensation claims. This role oversees a portfolio of claims including the engagement with claimants, employer representatives and medical/treatment providers to achieve positive health and return to work outcomes.
Qualifications and Experience
* Desirable: Certificates or competencies in relevant disciplines such as claims or injury management, law, health, business administration or finance.
Eligibility and Specific Conditions of Employment
1. Character clearance (Australian Criminal History Check).
2. Employee Health Declaration.
3. Six months probationary period for new engagements.
4. Ability to obtain and maintain a Baseline Security Clearance.
5. Specific Conditions:
* Flexible working arrangements are supported to meet operational requirements and minimize WHS risks.
* Incumbents may be required to participate in routine programs to support mental wellbeing, for example, wellbeing checks or group supervision.
* Training and supports are provided for employees to manage client engagements and the expectations of the role.
How to Apply
Please review the Job Information Pack below and provide a statement outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role.