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Patient support officer - targeted (newcastle city council)

Newcastle
Hunter Executive
Posted: 28 September
Offer description

Overview

1 day ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.

Employment Type : Permanent Part Time

Position Classification : Administration Officer Level 2

Remuneration : $32.30 - $33.37 + 12% Super + Salary Packaging

Hours Per Week : 24

Requisition ID : REQ

Closing Date : Wednesday 8th October

Location : John Hunter Hospital | Awabakal Land

EEO note: Aboriginal or Torres Strait Islander people are encouraged to apply. Applicants must demonstrate status in addition to addressing the selection criteria.

About Us

John Hunter Hospital is a leading healthcare and innovation hub serving the Hunter New England Local Health District. Our Surgical Services Department supports 15 operating theatres, 11 wards, and 14 specialty departments, delivering high-quality surgical care to patients across the region.

The Role

Join our Day of Surgery Unit team as the frontline point of contact for patients and visitors. This fast-paced environment requires exceptional customer service and the ability to work effectively within a multidisciplinary team.

Key Responsibilities

- Provide outstanding customer service as the primary point of contact via telephone, email, and in-person interactions, maintaining professionalism and courtesy at all times.
- Deliver administrative support to the Same Day/Day of Surgery team, assisting with daily operations.
- Build and maintain positive working relationships with staff at all levels to support team and organizational goals.
- Adapt to shifting priorities and work independently and collaboratively as needed.
- Utilize electronic systems and computer software proficiently to complete tasks accurately and efficiently.

Prioritize workload effectively, maintaining a high degree of accuracy and accountability.

About You

- Adaptable and comfortable managing shifting priorities in a fast-paced environment.
- Able to work independently as well as collaboratively within a multidisciplinary team.
- Proficient in electronic systems and computer software, ensuring accurate and efficient task completion.
- Strong organisational skills with the ability to prioritise workload effectively.
- Detail-oriented and responsible, maintaining high accuracy in all tasks.
- Willing to engage in comprehensive induction and training programs, including face-to-face and online learning.
- Motivated by continuous professional development and career growth opportunities within the organisation.

Advantages

At Hunter New England Health, enjoy challenging work in spectacular locations and contribute to improving health in the community.

Additional Information

- An eligibility list will be created for future permanent part-time vacancies.
- Need more information? Click to view the Position Description or find out more about applying for this position.

For role-related queries, contact Isabella Pearsall at For confidential support, contact Rebecca Caldwell at the email provided.

Information for Applicants: Applicants will be assessed against essential requirements and selection criteria contained in the position description. For assistance addressing selection criteria visit the provided links. This is a Category A position with policy compliance requirements prior to offer. Salary packaging options are available.

Connect with us on social media for updates.

Seniority level

- Entry level

Employment type

- Part Time

Job function

- Other

Industries

- Hospitals and Health Care

Referrals increase your chances of interviewing at Hunter New England Local Health District. Get notified about new Support Officer jobs in Lambton, NSW, Australia.

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