Australia Post is a leading logistics and postal service provider, delivering exceptional services across the country.
About the Opportunity
We are seeking a dynamic and visionary leader to lead our Courier Services team. As Head of Courier, you will oversee a diverse team responsible for delivering high standards of courier and logistics services to our customers.
Key Responsibilities:
* Operational Leadership: Lead and develop a national team of managers to drive performance and profitability in Courier Services.
* Customer-Focused Excellence: Champion continuous improvement of service delivery, ensuring exceptional customer experiences.
* Safety & Wellbeing: Foster a safety-first culture within your team, prioritizing the wellbeing of employees and customers.
* Innovation: Develop and implement product and technology innovations to stay ahead in the industry.
Your Qualifications:
To succeed as our Head of Courier, you will require:
* Tertiary qualifications in logistics, business management, or a related field.
* Demonstrated experience in leading large-scale operations, driving transformational change.
* In-depth understanding of financial management and HR practices.
* Extensive experience in a senior leadership role, with strong people management skills.
* Program management capability, with a focus on operational excellence.
About Us:
Australia Post is committed to diversity and inclusion, recognizing the Traditional Custodians of the land on which we operate. We encourage applications from people of all ages, genders, and backgrounds, and offer flexible work arrangements, comprehensive health and wellbeing programs.