Cromarty Automation is a trusted leader in industrial process control with over 30 years of experience delivering innovative automation technical solutions across Australia and internationally.
We are seeking a Service Team Lead to join our team. This is an exciting opportunity for an experienced individual to lead a team of highly skilled technicians supporting clients through technical expertise service delivery and a strong customer-first mindset.
The Service Team Lead will play a key hands-on leadership role within the service team providing guidance support and mentorship to technicians while overseeing the coordination and delivery of service activities.
Key Responsibilities:
* Day-to-day management of the service team ensuring efficient operations and high-quality outcomes for clients
* Leading a team of technicians in field services including electrical and control system installation commissioning maintenance and troubleshooting instrumentation configuration calibration and support industrial communication systems testing and troubleshooting servicing of electrical equipment including hazardous area work technical and engineering support
Requirements:
* Current Electrical Practitioners License Electrician
* Instrumentation knowledge and experience
* Proficient in the use of computers and standard software tools
* Comfortable using business systems for quoting and project tracking
* Proven leadership and team coordination experience
* A strong safety culture and demonstrated ability to lead safe work practices
* High-level communication and interpersonal skills
* Experience in managing customer relationships and expectations
* Strong organisational and time management skills
* Sound fault-finding and problem-solving abilities
* Current Driver's License
Benefits:
* Competitive remuneration package commensurate with experience
* Fully maintained company vehicle
* Tools insurance company phone and laptop
* Opportunities for training and professional development
* Supportive team culture and flexible work environment
* Work-life balance encouraged and supported
We value our people. We offer a collaborative and inclusive workplace that encourages innovation and growth. If you're ready to take the next step in your career and lead a team we'd love to hear from you.