Team Support Officer
Apply for the
Team Support Officer
role at
Kingston City Council
.
Overview
AccessCare provides community care that supports older people, people with disabilities, and those with complex needs or at risk of homelessness, helping them to live safely and independently at home. Funded by the Commonwealth and Victorian governments, we deliver services across Kingston, Bayside, Glen Eira, Stonnington, and Port Phillip.
About This Opportunity
We're seeking to employ multiple Team Support Officers ready to make a real difference in people's lives. In these roles, you'll provide vital assistance to Care Partners, Client Service Officers, and your teammates, ensuring every consumer receives the high-quality support they deserve. Alongside administrative tasks, you'll be a friendly point of contact—helping monitor consumer wellbeing and keeping communication flowing between staff, consumers, and families.
Key Responsibilities
Welcoming support and thoughtful service to consumers, carers, and team members
Ongoing monitoring to help ensure every consumer's care and safety
Responsive follow-up to feedback and changing client needs, working with others to find solutions
Contribute to managing client individual budgets and expenditure
Help manage incident reporting for continued service improvement
Assist with Work Health and Safety tasks and planning, always putting wellbeing first
Foster independence, reablement, and community connection for the people we serve
Provide backup and hands-on help to other teams, including client home visits when needed
What You'll Bring
Experience supporting people in customer service, community, or care settings
Warm, compassionate communicator who puts people at ease and builds strong connections
Great attention to detail, strong organisational skills, and a knack for keeping records accurate and current
Enthusiasm for teamwork, problem-solving, and helping colleagues achieve the best results
A commitment to continuous learning, improvement, and supporting a safe and inclusive workplace for all
Qualifications: Diploma in Health or related field, or experience in a similar role
Eligibility
To be considered for these roles, applicants must have the legal right to work in Australia.
We believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds, especially the Aboriginal and/or Torres Strait Islander community.
How To Apply
If you are interested, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, click the 'Apply' button. All applications must be submitted online through our careers portal.
Contact
For any inquiries about the position, please contact Pam Herbert, Team Leader (Senior) Package Care at .
For reasonable adjustments or access needs during the application or interview process, please email .
Equal Opportunity
Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child-safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community.
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