Job Overview:
As a customer service expert, you will be responsible for delivering exceptional experiences to our clients. Your key responsibilities include ensuring compliance with policies and procedures, achieving sales targets, resolving customer complaints, and managing stock accuracy.
Main Responsibilities:
* Deliver world-class customer service by actively listening to clients' needs and providing tailored solutions.
* Achieve sales targets and Key Performance Indicators (KPIs) by effectively promoting products and services.
* Resolve customer complaints and issues in a timely and professional manner.
* Manage stock accurately to ensure availability of products.
Requirements:
* Excellent communication and customer service skills to build strong relationships with clients.
* High level of accuracy and attention to detail to maintain high-quality standards.
* Passion for sales and selling to drive business growth.
* Understanding of retail operations to manage stock and provide excellent customer service.
* Ability to learn new skills and adapt to a fast-paced environment.
Benefits:
You will thrive in a dynamic team environment and enjoy exciting commission opportunities as a motivated individual. As a highly skilled customer service representative, you will have the opportunity to grow your career and develop your skills in a supportive and collaborative team.