Account Manager - Coatings
The Company
IMCD is a leading global distribution partner, formulator and solutions provider of speciality chemicals and ingredients. We haveoperations in over 60 countries and as we grow, we keep our founders'entrepreneurial spirit intact, creating a world of opportunity. We are driven by our five core values: partnership, freedomto act, entrepreneurship, integrity & trust, and financial discipline.
At IMCD Coatings & Construction, our speciality raw materials driveperformance, innovation and sustainability of paints, coatings, construction,adhesives, printing inks, textile, leather and paper formulations. We driveevolution by providing our customers with innovative thinking and customisedsolutions, using our comprehensive portfolio of additives, functional fillers,pigments, resins and speciality solvents.
We have an exciting opportunity for a technically and commerciallyastute superstar to take on this Account Manager role.
About the role
Reporting to the Market Manager- Coatings, our new Account Manager, based in Macquarie Park, will service and develop assigned group ofcustomers of potential customers to drive sales.
Responsibilities
* Build and maintain relationships with customers
* Initiate and develop customer account strategies including customer requirements and market strategies
* Monitor customer satisfaction with IMCD's delivery of products and services
* Develop recommendations for business growth by obtaining customer, competitor, and product information from the industry
* Assist with budget and business planning including inventory movements
* Preparation of tenders with a focus on achieving objectives and sourcing and submitting required information
* Assist in investigating and resolving customer concerns
* Maintains of data in Salesforce for assigned customers
About you
Qualification-
TertiaryQualification in the relevant field (e.Chemistry, Cement Chemistry,Polymer Chemistry, Chemical Engineering) or extensive experience in theindustry.
Experience
-Priorexperience in a similar role within industries such as Coatings, Construction,Cement, Adhesives, Printing or Packaging is essential. Time withinmanufacturing would be desirable, but not a must.
TechnicalKnowledge-
You will have the technicalknowledge required to understand customer requirements such as the formulationand application of resins, coatings, construction chemicals, adhesives,sealants and other related raw materials.
Well-developedcommunication skills–
you will becommunicating and building relationships across all levels within and outside IMCD
A can-do attitude–
ourvalues are central to all that we do. You will go a long way if youuseyour initiative and common sense, and are happy to roll your sleevesup and support the widerteam while being able to workindependently.
Being a team player–
Supporting colleagues when needed and working as part of ateam isessential to our success.
Solutions-focused–
You willberesourceful, able to understand and assess a situation, and calmlyidentify and implementsolutions/ improvements.
In return you will:
* Join an inclusive, supportive and diverse team
* Enjoy working for a global Chemical Distributor with a strong entrepreneurial culture
* Free onsite parking
* Receive additional benefits such as generous quarterly and annual incentive schemes, an annual fitness subsidy, top-up parental leave, and monthly on-site massages.
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