Job Overview
The Senior Service Consultant is a key role that involves providing comprehensive support to contractors throughout their assignment. This includes onboarding, logistics, document recording, expense tracking, and ongoing query support.
To succeed in this position, the candidate will maintain a high level of contractor care and engagement through regular communication and relationship building.
Administrative duties will involve managing human resource issues, booking travel, and supporting timesheet submissions. The Senior Service Consultant will also be responsible for identifying and implementing process improvements and supporting regional projects.
Key skills required include excellent customer service, communication, and relationship building skills, as well as proficiency in Microsoft tools and experience with ATS or CRM systems.
Responsibilities:
* Provide comprehensive support to contractors throughout their assignment
* Maintain a high level of contractor care and engagement
* Manage human resource issues and book travel arrangements
* Support timesheet submissions and identify process improvements
Benefits:
* Opportunity to work with a diverse range of clients
* Chance to develop relationships with contractors and internal stakeholders
* Professional growth and development opportunities
* Competitive compensation and benefits package