**Job no**: 565968
**Work type**: Full Time
**Location**: Osborne Park
**Categories**: Sales
- **Full Time** Position
- Guaranteed base earnings
- Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman** Osborne Park** Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering _Great Service, Always!_ to their customers.
As a Technician, you have an understanding of PC's, softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.
**To be successful you must**:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
**What we require**:
- Experience in a customer focused, successful retail business
- A high level of Technology and Entertainment product knowledge to support customer queries
- Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
- Knowledge of Apple products is highly desirable
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Flexibility across retail trading hours including weekends, public holidays and late night trades
**What we offer**:
- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
**Advertised**: 13 Jan 2025 W. Australia Standard Time