A leading educational technology company in Victoria is seeking a Contact Centre Team Leader to lead an OMNI-channel support team. This role involves driving operational excellence, coaching team members, and ensuring exceptional support for schools. Ideal candidates will have over 2 years of experience in a contact centre and excellent problem-solving skills. Join a purpose-driven organization focused on transforming the school day for everyone involved. Learning opportunities, EAP access, and a supportive culture await.#J-18808-Ljbffr