Calling all Trade Waiters Imagine living (or maybe you already do) on the north coast of NSW with Byron Bay or surrounding areas as your home. Many professionals have dreamed of leaving the city behind and moving to the fresh air of northern NSW; now is the time to act We are seeking a Trade Waiter with an excellent attitude to join our team and deliver high-quality service confidently and with flair. If this describes you, we would love to hear from you.
About Ember Byron Bay: Ember Byron Bay is a premium fine dining steakhouse located in the heart of Byron Bay. As a favorite destination for locals and visitors alike, we pride ourselves on offering high-quality food and beverages while delivering exceptional customer service.
Occupation Tasks
1. Setting and arranging tables
2. Taking reservations, greeting customers, and presenting menus and beverage lists
3. Recommending dishes and wines to complement food, especially in a fine-dining setting
4. Taking orders and relaying them to kitchen and bar staff
5. Serving food and beverages
6. Opening bottles, pouring beverages, mixing liquor, and assisting in the cellar
7. Clearing tables and returning dishes and cutlery to the kitchen
8. Removing empty bottles and used glasses from tables, refilling and replacing glasses
9. Collecting payments and operating point of sale systems and cash registers
Skills & Experience
* Minimum 2 years experience
* Skill level 4
* A positive, happy person to work alongside
* Ability to build rapport with all customers, especially locals
* Ability to manage large groups smoothly and politely
* High functioning and quick thinking in a fast-paced environment
* Passion for providing an excellent customer experience
* Previous cash handling experience
Compliance Requirements
* Compliance with WHS systems and legislation
* Adherence to Ember's policies and procedures
* Carrying out roles in line with safe work practices
Core Behaviours
* Results-driven
* Constantly seeking to improve venue offerings
* Continuously improving
* Strong involvement in team building
* A positive, happy person to work alongside
* Ability to build rapport with all customers, especially locals
* Providing a harassment, bullying, and discrimination-free workplace
* High functioning and quick thinking in a fast-paced environment
* Passion for delivering a great customer experience
Qualifications: Certificate 3 in hospitality is required.
You must be in Australia and available to work. To apply, send us your resume along with a cover letter explaining why you are the perfect fit for this position.
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