Job Overview
The Home Maintenance Scheduler plays a crucial role in organizing and maintaining the workflow of home safety specialists and external trade networks.
This position is responsible for creating, updating, and managing daily/weekly schedules for field trades personnel nationally. The coordinator will work closely with policy holders, tradespeople, and home safety specialists to ensure seamless scheduling needs are met.
Key Responsibilities:
* Create, update, and manage daily/weekly schedules for field trades personnel nationally.
* Coordinate the installation of equipment such as flexi-hoses, smoke detectors, and minor home maintenance tasks.
* Serve as the main point of contact between policy holders, tradespeople, and home safety specialists for scheduling needs.
* Maintain and send detailed reports and documentation of assessments, recommendations, and follow-ups to policy holders.
* Monitor ongoing jobs and make real-time adjustments to schedules as needed.
* Track job progress and communicate any delays or issues to appropriate stakeholders.