Part- Time Medical Receptionist - Permanent Position
The successful candidate will possess high interpersonal skills with a focus on customer service, be passionate about the healthcare industry and demonstrate an empathic approach to members of the community who are in pain or need.
Responsibilities
- Co-ordinating patient bookings
- Communications (responding to phone calls and emails)
- Handling billings
- Re-stocking of clinical rooms
- General office administration
- Using your creativity and experience to create more efficient medical processes and procedures
- Provide excellent service to patients on the phone and in person
- Maintaining appearance of clinic to a skilled level of cleanliness and safety
- Ensuring customers feel cared for in every instance
- Options are provided to patients to allow them to make choices for themselves
- Patients are supported with their needs
- All customers are made to feel valued
- Providing support & care for all doctor needs
- Billing accurately and in accordance with Medicare requirements
- Billing in accordance with doctor direction
- On time billing with no billing missed on the day
- Creating invoices with 99% accuracy
- All invoices created on the day of visit
- Collecting payment on the day of visit for all non-corporate services rendered
- Adopt and add positivity to the culture of the business
- Clear communication with every customer and teammate
- Outgoing emails and faxes are sent with 100% accuracy
If this sounds like the role for you, we would love to hear from you!
Please note, only successful candidates will be contacted.
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📌 Part- Time Medical Receptionist - Permanent Position
🏢 Cavenagh Medical Centre
📍 Darwin