At Swell Stays, we pride ourselves on delivering high-quality guest experiences across our premium properties. We're looking for a dedicated and detail-oriented Commercial Housekeeper to join our team. This role combines property care, guest support, and team collaboration to ensure every stay meets our high standards.
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The Role
As a Commercial Housekeeper, you'll play a key role in maintaining the cleanliness and presentation of our properties, while also providing support for guest services and operational needs. This position involves a mix of weekday cleaning and supervisory duties, plus weekend support across operations and guest services.
Key Responsibilities:
* Maintain the highest cleaning and presentation standards across properties.
* Support and guide cleaning staff, ensuring efficiency and quality.
* Organise and manage cleaning supplies and property setups.
* Conduct regular property checks and quality control.
* Assist with guest enquiries and coordinate concierge services (e.g., transport, hampers, tours).
* Provide operational support, including organising trades, resolving maintenance issues, and managing rosters.
* Be available for on-call weekend support for guest or property emergencies.
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What We're Looking For
* Strong attention to detail and commitment to high standards.
* Excellent communication and organisational skills.
* Flexibility and problem-solving abilities for last-minute changes.
* Experience supervising or supporting a housekeeping team.
* Customer service mindset with the ability to assist guests professionally.
* Ability to work independently while collaborating with the wider team.
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Hours & Compensation
* Role includes two weekdays off during the week when scheduled to work on the weekend.
* In addition, you will also have one full weekend off per month.
* Annual salary: $70,000.
* Open to the possibility of sponsorship for the right candidate.
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Why Join Us?
* Work with a supportive and professional team.
* Varied role that combines hands-on cleaning, guest interaction, and operations.
* Be part of a growing business delivering exceptional guest stays.
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How to Apply:
If you're reliable, motivated, and ready to take ownership in a dynamic housekeeping role, we'd love to hear from you
Please don't forget to ad a cover letter