Hello Surry Hills, New South Wales, Australia
Hello Surry Hills, New South Wales, Australia
2 weeks ago Be among the first 25 applicants
Join one of Australia’s fastest-growing full-service agencies, Hello, as we expand our earned and media relations team following several integrated client wins.
Collaborate with a passionate team across a diverse portfolio of accounts, including industry giants like Uber, Audible, Tyro, Xero, Unilever, Kimberly-Clark, BMW Group, Paramount+, and Paramount Pictures—just to name a few.
Our team of 50+ delivers award-winning work across five key verticals: social, talent, media, creative studio, and now PR. If a client has an integrated marketing need, we can execute it.
This Strategy Director role is central to shaping brand and communications strategy across both social and integrated campaigns.
You’ll partner closely with internal teams to lead thinking that goes beyond channels—bringing holistic, insight-led direction to multi-faceted briefs.
We’re looking for an expert strategist with a deep understanding of digital behaviours, brand building, and comms planning—ready to future-proof their skillset by joining an earned-first, non-traditional creative and media agency that thrives on thought leadership and insight.
You’re someone who strives to understand the client’s category, business challenges, and long-term vision. Your impact will come from how you distill that understanding into actionable insight—providing clarity and direction across every account. Working alongside our Data & Analytics, Client Service, and Ideation teams, you'll lead the development of integrated strategies that drive meaningful results.
You understand what makes an idea truly powerful across channels and touchpoints—and you bring the skills and energy to help bring that vision to life. You’re confident in strategic and creative conversations and capable of nurturing strong, productive relationships with clients day to day.
You’re a thought leader with an established track record in strategic effectiveness—acting as catalyst, consultant, and collaborator until the idea is right.
Passion, creativity, and accountability are key traits of people who thrive at Hello. As our clients’ needs evolve, so do we. We value a positive, proactive approach—people who take ownership and make things happen.
Those who excel at Hello go beyond expectations, work well collaboratively, and bring clarity and focus—whether independently or as part of a team.
Key Responsibilities Include:
* Develop insight led integrated campaign strategies for top-tier clients
* Contribute to award winning creative campaign ideas in partnership with the business. Includes writing creative briefs and running brainstorm sessions.
* Stay across consumer behaviours and digital trends to ensure our agency is educated on the latest insights and research methodologies
* Contribute to award submissions for agencies best outputs
* Manage stakeholder relationships with key clients and act as the most senior point of escalation
* Allocate the right team members internally to deliver your strategy with reference to experience, capacity and skills
* Ensure your strategy is executed across clients in accordance with the plan to ensure overall quality meets industry leading standards.
* Oversight of client profitability within your portfolio
* Foster a culture of innovation through team training and exposure to broader industry best practice including non-traditional approaches and social options.
* Play a leading role in new business responses: new and existing briefs and opportunities
* Actively contribute to proposing systems and process improvements in partnership with leadership teams
* Play an active role in seeking and delivering training and education for yourself and to the the team
* Continuously reviewing our strategy and research methodology to ensure our frameworks are unique and industry leading
* Seek opportunities to network and attend industry events to drive Hello Social’s external brand.
* Actively contribute to the Operational Leadership Team to drive business progression
Our Commitment:
Hello is an equal opportunity employer, we are committed to building a diverse and inclusive workplace. We urge Aboriginal, Torres Strait Islander and people of diverse thinking and backgrounds to apply
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing, Advertising, and Writing/Editing
* Industries
Advertising Services
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