At Melbourne Rotomould (Melro), we make plastic products of all shapes and sizes — from large water tanks delivered direct to customers, through to custom moulded products for a wide range of industries.
We're a growing, hands-on manufacturing business, and we're looking for someone to join our front office team who wants to be right in the middle of the action.
This is a full-time role (Mon–Fri, 7:30am–4:00pm), based in our Pakenham office.
About the role
You'll be at the centre of our day-to-day operations — working across customer orders, deliveries, stock and general admin to help keep everything running smoothly.
On any given day, you might be:
* Entering customer orders and confirming details over the phone
* Answering calls and helping customers with enquiries
* Quoting custom products
* Scheduling deliveries with our own trucks and external couriers
* Preparing delivery paperwork and invoices
* Ordering stock and processing incoming deliveries
* Assisting with stocktakes and keeping records accurate
* Handling general admin (scanning, data entry, document control)
It's a varied role where things move quickly, and no two days are exactly the same.
What we're looking for
We're looking for someone who:
* Is organised, reliable and pays attention to detail
* Can juggle multiple tasks without dropping the ball
* Communicates clearly and confidently with both customers and the team
* Takes ownership of their work and follows things through
* Has a proactive mindset — if something isn't working, you'll look for a better way
You don't need to know our industry — we'll train you. What matters most is attitude, work ethic and the ability to stay on top of things.
Why join us
* Small team, where your work actually matters
* Varied role — you won't be stuck doing the same thing all day
* Opportunity to improve systems and have input into how things are done
* Stable, growing business with a practical, no-nonsense approach
Apply
If you're looking for a role where you can stay busy, take ownership, and be part of a team that gets things done — we'd love to hear from you.