About You
Bachelor or qualification in business or relevant work experience equivalent.
Position Summary
In this role, as an Account Manager, you will be working to maintain and grow both new and existing client relationships. You will play a pivotal role as the interface between the customer service and sales teams in the company to ensure the clients' needs at met in a timely and satisfactory way.
Key Requirements
* Adequate experience as an Account Manager
* Outstanding analytical and strategic thinking skills
* High-level presentation skills and the ability to articulate ideas clearly and appropriately influence others
* Strong written and oral communication skills
* Maintain high attention to detail
* Eye on maximising margin opportunity and driving long term relationships
* Expertise in Microsoft Suite
* Ability to motivate, coach and mentor junior staff
* Can-do and flexible attitude and willingness to get the job done
* Must have proven history of building pitch presentations and conducting those presentations to clients
* Able to develop marketing strategy and campaign execution plans and budgets
Job Responsibilities
* Manage relationships within your portfolio to drive revenue growth and generate new opportunities
* Identify new business leads/opportunities
* Respond to client questions, queries, or other from clients
* Support managers with ongoing account management
* Conduct the necessary project management activities in order to ensure products/services are deliver to the required expectations
* Identify, develop and communicate relevant new product offerings
* Identify upcoming opportunities to up-sell and cross-sell
* Liaise between sales team and other internal/external stakeholders
* Conduct business development activities as required
Job Benefits
Phone, laptop, car and bonuses!
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