* One of Australia's leading research & teaching universities
* Vibrant campus life with a strong sense of community & inclusion
* Enjoy a career that makes a difference by collaborating & learning from the best
This role is based in Australia.
About the Role
The Technical Officer (Teaching) is responsible for providing technical and administrative assistance to ensure the smooth daily operations of the Physics Teaching Laboratories, the Educational Resources unit, and the Physics Education Technical Support (PETS) team. The officer may support first‐year and/or higher‐year courses and also provide specialised support to other education‐focused operations within the School of Physics.
Compensation
* $88 K – $110 K plus 17 % superannuation and annual leave loading
* Fixed term – 7 months (to 31 December 2026)
* Full‐time (35 hours per week)
Responsibilities
* Provide quality technical support, including timely preparation and turnaround of equipment and online learning materials for practical classes.
* Assist staff and students with common experimental techniques, safe equipment operation, instrument training, on‐demand troubleshooting, and efficient, courteous responses to requests.
* Maintain laboratory and Educational Resources unit inventories to ensure safe storage of all equipment.
* Prepare and maintain documentation, including laboratory manuals, safety records, and instrument/equipment records.
* Prepare and deliver teaching equipment to lectures, tutorials, and laboratories.
* Source and maintain required equipment, instruments, chemicals, and consumables, considering cost and availability.
* Communicate with suppliers to rectify or repair faults when internal repair is not possible.
* Create new demonstrations and equipment using hardware tools, 3D printers, and hand tools.
* Identify and address problems within the Teaching Laboratories and Educational Resources unit, escalating appropriately.
* Prepare and review safety documents and identify hazards, managing risk effectively.
* Align with and actively demonstrate the Code of Conduct and Values.
* Cooperate with all health and safety policies and procedures of the university, ensuring the psychosocial and physical health and safety of all individuals is protected.
* Apply substantial theoretical and technical knowledge (Level 6) to develop and test experiments, demonstrations, and/or procedures.
* Contribute to continuous improvement by evaluating and improving equipment, infrastructure, service delivery, and training procedures.
* Develop and monitor work plans and schedules for laboratory activities, establishing objectives, timing, and resource requirements.
* Provide specialised expertise in at least one of the following areas: designing educational resources, managing educational technology facilities, or supporting complex technical instrumentation (lasers, optics, electronics, vacuum, cryogenic systems).
* Provide high‐level advice on WHS issues and ensure high standards of laboratory work practice in compliance with UNSW WHS policies.
* Manage WHS activities, including risk assessments, safe work procedures, record keeping, and training for staff, students, and contractors.
Required Qualifications (Level 5)
* Relevant tertiary qualification or equivalent knowledge gained through education, training, and/or experience.
* Extensive understanding of physics and/or experience working in a physics teaching laboratory.
* Excellent time‐management and organisational skills, prioritising work effectively.
* Strong interpersonal and communication skills, able to liaise with diverse groups.
* Ability to work independently with minimal supervision while contributing positively to a team.
* Experience working with student cohorts or other high‐volume groups.
* Competence with non‐commercial software solutions and proficiency in Microsoft Office/Microsoft 365, including Teams.
* Effective record‐keeping skills (paper and electronic) with strong attention to detail.
* Knowledge and experience in digital education technology, audio‐visual hardware, metal/woodwork machinery, and CAD/CAM applications (desirable).
* Understanding and commitment to UNSW's aims, objectives, and values; knowledge of related policies and guidelines.
* Knowledge of health & safety responsibilities and commitment to attend relevant training.
Preferred Qualifications (Level 6 and in addition to the above)
* Extensive experience in a similar role, especially in a teaching laboratory.
* Demonstrated experience in at least one of the following: designing educational resources, supporting educational technology solutions, electronics, optics, radiation, or physics demonstrations.
* Advanced computer literacy, including Microsoft Office applications and contemporary live‐streaming tools.
* High‐level organisational skills managing multiple tasks and projects, establishing priorities, and meeting deadlines.
* Excellent communication skills and ability to critically analyse designs, test methods, and suggest improvements.
* Proven independence in analysing situations, identifying risks, problem‐solving, while collaborating effectively with a team.
UNSW is committed to creating an inclusive workplace. We do not discriminate on the basis of gender, cultural background, disability, sexual orientation, Indigenous heritage, or any other protected attribute, and encourage everyone who meets the selection criteria to apply. We value the diversity of our staff and are dedicated to equitable recruitment, development, retention, and promotion practices.
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