Overview
We are seeking a talented individual to join our Auto Fleet team within Affinity at Marsh Australia. This role will be based in the Melbourne office. This is a fulltime and hybrid role that has a requirement of working at least three days a week in the office.
This role is pivotal in driving growth, profitability, and client satisfaction for a portfolio of transport accounts. If you are passionate about building client relationships and delivering exceptional service, we want to hear from you!
Responsibilities
* Manage all aspects of a portfolio of auto fleet accounts, including managing monthly bordereaux processes and compliance requirements under an insurer delegation authority.
* Manage renewal and service cycles, ensuring high quality customer service for all clients and adherence to the Marsh client first principles.
* Work productively with the Team Leader, Senior Account Executive, and operations teams to contribute to client retention and growth targets through clear communication, proactive planning, delivery and expectation management, and effective workload delivery.
* Contribute towards the Company's profit objectives through revenue budget attainment and consistently grow the portfolio through proactive new business and cross-sell initiatives.
* Contribute towards achieving Team business plans and objectives.
* Prepare quality underwriting submissions and effectively negotiate with insurers and other stakeholders.
What you need to have
* A minimum of 2+ years experience in insurance broking with developing understanding of business and organizational risk management.
* A proven track record of managing client accounts and client engagement.
* Exceptional communication, influencing, and negotiation skills.
* Diploma in Financial Services (Insurance Broking) or Degree in related field is preferred.
* Qualified Practicing Insurance Broker (NIBA) or Senior Associate (ANZIIF).
What makes you stand out
* Proven client service excellence with a focus on delivering technical, strategic, and consultative support.
* Strong adaptability to change with understanding of environmental, financial, and regulatory factors affecting clients.
* Solid business acumen and planning skills to craft and execute effective action plans.
* Initiative and self-motivation to work autonomously while supporting team goals.
* Exceptional communication skills for effective engagement with stakeholders.
Why join our team
* We support professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities and benefits to enhance well-being.
About MARSH
Marsh Risk is a global leader in risk, reinsurance and capital, with operations in 130 countries and more than 95,000 colleagues. Marsh helps clients build confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to a diverse, inclusive and flexible work environment. Applications will only be considered from candidates who have appropriate work authorization in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing employment. Marsh supports hybrid work, with at least three days per week in the local office or onsite with clients. Office-based teams identify an anchor day each week for in-person team collaboration.
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