Volunteer Liaison Officer - St Arnaud/Warracknabeal
Date published
21 Feb 2025
Applications close
16 Mar 2025
Location
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- Work for Australia’s most trusted and iconic charity
- Permanent part-time position (0.70 FTE) available
- Access to salary packaging options to reduce your taxable income
The Organisation
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.
About the Program
Flying Doctor Community Transport provides clients with transport at no cost from home to health appointments and funded Social Support Groups. It is a volunteer-led program, that relies on the generosity of local volunteer drivers.
About the Role
The Volunteer Liaison Officer provides onsite support for the St Arnaud/Warracknabeal Community Transport hubs, including supervision and support for volunteer drivers, managing volunteer availability, connecting with local stakeholders, and support delivery of the Community Transport program into the community.
Key responsibilities include but are not limited to:
1. Identifying and managing the recruitment of volunteers to support ongoing service delivery
2. Support coordination of volunteer availability onsite for rostering purposes
3. Maintaining a high level of volunteer engagement within the Community Transport program through regular meetings, events, and initiatives
4. Ensuring all drivers involved with the program are provided with the necessary training, supervision, and mentoring
5. Rotating site visits to support onsite needs, facilities management, and liaison with volunteers and community stakeholders
To be successful, you will need:
1. Experience in a similar role with an emphasis on Operations and Logistical Planning and/or volunteer management
2. To be able to travel between Community Transport sites as required
3. Comfortable working independently on-site and collaborating remotely (online) with the broader team
4. An understanding of the unique challenges faced by regional communities
5. To have and able to maintain strong relationships with regional communities
6. The ability to establish clear boundaries with volunteers and confidently maintain them as needed
7. Ability to work in a fast-paced environment and manage competing priorities
8. Strong attention to detail and problem-solving skills
9. Excellent time management and organisational skills
10. Excellent communication and interpersonal skills, with the ability to effectively liaise with various stakeholders
11. Proficiency in Microsoft Office Suite, Share Point, Microsoft or Google sheets
12. Satisfactory completion of safety screening including a current Working with Children's Check, National Police Check, and the right to work in Australia.
Desirable:
1. Experience in a community health / charity / not for profit similar operating environment
2. Experience working with volunteers and/or volunteer management, including undertaking recruitment and onboarding procedures and providing ongoing support and training to volunteers
Our Benefits
* Employee Assistance Program (EAP)
* Access to salary packaging options to reduce your taxable income for all employees, including our casuals
* Options for purchased leave available
* Great parental leave benefits in addition to government parental leave
* Travel allowance provided or utilise our company car for inter-site commutes
Need more information?
For any enquiries, please email
To access the position description and to apply please click the ‘Apply’ to be redirected to our Career Centre.
Applications close on Sunday 16 March 2025
Please note that we are unable to accept late applications, or applications submitted via email.
We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities. #J-18808-Ljbffr