Join us to apply for the File Management Officer 1 role at Allianz Australia .
This position is based in Moe, VIC, within the Personal Injury team, and involves supporting the management of customer files related to injury claims.
Responsibilities include:
* Arranging independent medical examinations for injured workers.
* Coordinating administrative tasks and communication between injured workers and medical professionals.
* Maintaining accurate file notes and supporting cataloguing systems.
* Resolving claim-related customer queries.
* Providing administrative support to consultants.
* Ensuring exceptional customer service to exceed expectations and meet business objectives.
Qualifications and Skills:
* Accurate data entry, excellent time management, and organizational skills.
* Proficiency in MS Word and Excel, with the ability to learn new software.
* Ability to work efficiently in a fast-paced environment and adapt to change.
* Strong communication skills, both written and verbal.
* Teamwork and collaboration skills.
Benefits include:
* An inclusive and supportive workplace culture.
* Flexible work arrangements and remote work options.
* Opportunities for career development, mentoring, and global mobility.
* Discounts on Allianz products and retail, tech, and travel benefits.
We are committed to diversity and inclusion, fostering an environment where everyone can thrive. If you need support or adjustments during the recruitment process, contact
Join us and help care for tomorrow. For more details, visit our careers site .
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