Job Description
Hume City Council is one of Australia's fastest growing and culturally diverse councils, prioritizing customer and community needs.
The Recycled Goods Store Operator plays a vital role in delivering safe and efficient services to the Hume community.
Key Responsibilities:
* Operate recycled goods stores according to legislative, environmental, and safety guidelines.
* Perform daily opening and closing procedures, ensuring timely store access.
* Maintain stock quality by inspecting, repairing, and cleaning items for sale.
* Ensure visual merchandising and store cleanliness, adhering to high standards.
* Provide excellent customer service, fostering positive interactions with diverse customers.
* Resolve customer inquiries and complaints effectively, offering accurate guidance.
* Maintain sales records, cash handling, banking, and timekeeping logs.
* Submit operational reports as needed, including transaction data, stock levels, and customer trends.
Essential Skills and Experience:
* Familiarity with second-hand goods store operations, waste management, recycling, and resource recovery practices.
* Knowledge of Occupational Health and Safety regulations and adherence to related procedures.
* Ability to identify recyclable materials from waste streams.
* Strong communication and customer service skills, facilitating effective interactions with diverse audiences.
* Capacity to work cooperatively with colleagues and the public to achieve shared goals.
* Understanding of visual merchandising principles and retail store operations.
Certifications and Qualifications:
* Licence and experience operating heavy machinery, such as Forklifts, Front end Loaders, and Excavators (desirable but not essential).
About Hume City Council:
We value inclusivity, collaboration, and continuous improvement, guided by our core values:
* We're better, every day: Embracing growth, reflection, and learning.
* We're in it together: Fostering inclusion, respect, and safety for all.
* We show up: Empowering trust, ownership, and reliability.
* All for Hume: Striving for exceptional outcomes for our community.
We offer a competitive salary, professional development opportunities, and a supportive work environment. We are a child-safe employer committed to diversity and equal opportunity.