Ayan Infotech has an urgent and immediate requirement for Multiple Business Analysts for a long term (6 + months) contract job opportunity in Sydney or Melbourne.
All applicants must have full unrestricted work rights in Australia.
Title: Multiple Business Analysts
Location: Melbourne or Sydney
Type: Contract (6 months +)
Required Skills and Experience:
ROLE 1: (Sydney or Melbourne)
Requirements Elicitation and Definition
* Facilitates workshops, conducting interviews/observations and synthesising the outputs systematically
* Acts as an internal consultant to guide stakeholders to the best solution to realise strategic goals and desired benefits
* Ability to write user stories and other methods of recording technical requirements, in a way that fully and accurately represents the scope and aligns with strategies
* Conducts validation sessions with teams to ensure acceptance criteria and user stories are fully captured for business requirements
* Ensures requirements traceability and scope/change control, tracks decisions, and participates in risk and issue identification and management
* Ability to analyse business requirements and provide appropriate alternatives and solutions to meet those requirements
Communication and Negotiation
* Coherently and confidently conveys and explains information at team member and leader levels
* Rapidly identifies stakeholders, analyses their needs and issues, and employs effective strategies to respond
* Proven ability to employ a constructive and collaborative negotiation style to achieve win-win outcomes in challenging circumstances
* Promotes open, effective communication among project stakeholders; actively monitors and responds to suboptimal communication
* Strong internal consultation and negotiation skills
* Advanced facilitation and workshop skills
Critical and Systems Thinking
* Manages multiple objectives, priorities, or groups, effectively prioritising time and resources
* Synthesises pertinent information to plan a course of action and optimises time, tools and resources to achieve desired results
* Develops solutions and plans actions by interpreting issues, comparing data and determining causal relationships
* Seeks out information and breaks down problems and situations into components
* A disciplined approach to planning, implementation, and project execution
* Ability to prioritise workload and meet agreed timeframes
* Excellent presentation, communication, and stakeholder management skills
* Strong change management skills
* Ability to work in a flexible environment, open to technology change, demonstrate agility and be adaptable to change
Technical
* Good understanding of IT operations (e.g. system and software development life cycle)
* Knowledge of project management practices
* Knowledge of Business Process Modelling and associated tools
* Understanding of Agile development practices
ROLE 2: (Sydney or Melbourne)
Experience working in Tech Pricing platforms
* Tech Pricing - API & DAPI
* Earnix
* Premium breakdown tool
Key Accountabilities
1. Technical Requirement Elicitation & Elaboration
* Elicit and elaborate technical requirements in collaboration with business SMEs, Architects and Technical Leads, to form integrated, delivery-ready scope.
* Translate business requirements, architectural inputs, and solution designs into detailed functional and non functional requirements aligned to architectural patterns, platform capabilities, and enterprise guardrails.
* Work with E2E Business Analysts to ensure technical requirements fulfil the intent of business requirements and expected benefits.
* Facilitate informed trade-offs between business outcomes and technical feasibility, sustainability, and platform constraints.
* Ensure non-functional requirements (performance, security, scalability, reliability) are defined, implemented, and validated.
2. Backlog Definition & Traceability
* Build a strong delivery backlog elaborating technical requirements into elaborated Jira initiatives, epics and stories that accurately reflect agreed technical scope.
* Ensure backlog items are ready for development with clear scope, acceptance criteria, and dependency visibility.
* Maintain master inventory integrity by maintaining end to end traceability between business requirements, expected benefits, architectural designs, and delivery backlog items.
* Ensure backlog items are ready for development, with clear scope, acceptance criteria, and dependencies.
3. Pre-Delivery Standardisation and Continuous Improvement
* Contribute to the standardisation and continuous improvement of Pre-Delivery artefacts and ways of working.
* Work with technical leaders to document and evolve technical strategies, benchmarks, and standards that support delivery readiness.
* Apply judgement to tailor Pre-Delivery outputs in line with fast-track or deep-dive delivery pathways.
* Champion the DI Transformation Office's two-speed delivery model, facilitating transitions from Pre-Delivery to Delivery.
* Ensure consistent application of agile and scrum practices, driving continuous improvement.
* Support Pre-Delivery leadership in identifying opportunities to improve role interactions, processes, and tooling.
* Identify recurring sources of ambiguity, rework, or delivery friction and contribute insights to improvement initiatives.
ROLE 3: (Melbourne Only)
* Looking for a Melbourne based Snr BA as soon as possible.
* Strong technical BA with digital experience across mobile applications including APIs and integrations.
* Strong communication and stakeholder management skills
* Ability to hit the ground running
Additional detailed brief:
* Proven experience (4+ years) as a Senior Business Analyst working on large-scale mobile applications within a complex enterprise environment, preferably in insurance or financial services.
* Strong hands-on experience delivering work for native mobile platforms (iOS & Android), including mobile-app journeys, in-app navigation, permissions, notifications and customer engagement features.
* Solid understanding of system integrations and APIs, including defining functional and non-functional requirements, error handling, performance considerations, security constraints and dependency management across multiple backend systems.
* Demonstrated experience working across complex enterprise ecosystems, ideally including policy, claims or customer platforms (e.g. core insurance systems, digital middleware, analytics platforms).
* Ability to translate business, customer and regulatory requirements into clear, well-structured user stories, acceptance criteria and solution designs that development and QA teams can confidently implement.
* Strong experience facilitating discovery workshops, solution walkthroughs and backlog refinement sessions with Product Owners, engineers, architects, designers and testers.
* Proven capability to work closely with UX/UI designers to shape customer journeys and ensure alignment between experience design and technical feasibility.
* Deep working knowledge of Agile ways of working, including story slicing, estimation, sprint planning, stand-ups, showcases and retrospectives, aligned to Ways of Working (WoW).
* Advanced proficiency using Jira and Confluence to manage backlogs, document requirements, track delivery progress and maintain transparent communication.
* Experience supporting end-to-end delivery, including test support, defect triage, UAT coordination, release readiness and business rollout activities.
* Strong analytical and problem-solving skills, with a structured, consultative approach to resolving ambiguous business and technical challenges.
* Demonstrated ability to manage risks, issues, dependencies and change proactively within a fast-paced delivery environment.
* Excellent stakeholder engagement skills, with the confidence to challenge constructively, influence decisions and align diverse groups toward common outcomes.
* Comfortable operating in a squad-based delivery model, collaborating closely with Product Owners, Scrum Masters, developers, QAs and architects.
Contact: 02 9412 4*** for more details.
www.ayaninfotech.com