Overview
As our valued Branch Lending Specialist based in Capalaba, your role is to provide support and serve the local community as the first point of contact for our customers and their retail banking and lending needs, supporting our purpose of helping every Australian own their own home. This is a 12 month max term contract.
Responsibilities
- Branch Lending Specialists build an ever-growing business network and actively promote Great Southern Bank's products and services to deliver on our purpose and increase our target market share.
- Work as a team with Branch colleagues to serve existing customers, help with new lending, and develop referral networks to introduce new lending customers to the branch.
- Manage and own home loans through to completion, grow your pipeline, and scan for opportunities to help Australians own their own home.
You’ll make an impact by
- Leadership: Be a highly experienced and successful lender, seen as a senior team member in the retail network and a respected subject-matter expert.
- Networking and Lead Generation: Work closely with the Branch Manager to promote the Great Southern Bank brand and purpose through strategic networking and business development activities.
- Sales Performance: Be accountable for day-to-day operations, including meeting service standards and performance targets.
- Process and Operations: Maintain strong knowledge of the bank’s lending and ancillary products and adopt sales strategies aligned with the divisional business plan.
Requirements
- Minimum 2 years’ experience in mortgage lending/credit assessment
- Demonstrated experience with all banking products
- Proven ability to network with key stakeholders and pursue leads through network activities
- Self-motivated, driven and results oriented with a proven ability to apply cross-selling techniques
- Exceptional interpersonal and communication skills with a strong customer and sales focus
- Ability to problem solve complex financial problems
- Ability to work autonomously while maintaining strong connections with your team
- Demonstrated exceptional stakeholder management
Nice to have
- Thorough knowledge of the Financial Services Code and Acts (e.g., FSRA, Privacy Act)
- ASIC Tier 2 requirement or ability to rapidly acquire
- Cert IV in Mortgage Brokering (desirable)
Why Great Southern Bank
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers in Australia, so our success benefits everyday people and families. We offer a range of benefits, including:
- Development and wellbeing support, including study leave and wellbeing coaching.
- Wellbeing programs to help you thrive at work and at home.
- Discounts on a wide range of Great Southern Bank products and services.
Questions
Please contact our Talent and Experience Partner, Danielle Moore —
At Outstanding Southern Bank, we are committed to a strong, inclusive and diverse workplace where people feel a sense of belonging. We value diverse backgrounds, cultures, abilities, ideas and experiences, recognising the benefits they bring to our work, our communities, and our customers. We support an inclusive culture through flexible ways of working, collaboration, and fair decision making.
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📌 Branch Lending Specialist
🏢 Great Southern Bank
📍 Queensland