Overview
Salary: $69,941.00
Job Type: Permanent - Full Time
Location: Eagleby
Job Category: Community Services and Development
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families. ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered. ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH). See more at our website.
About the role
The Administration Officer – NDIS Coordination & Resident Admissions will provide a high standard of administration support to the JNC management team and manage the pre-admission, admission, discharge processes and coordinate all aspects of NDIS-related administration, including liaising with service providers and supporting residents to access appropriate services and resolve any NDIS-related queries or issues.
Duties
* Coordinate facility tours.
* Completion of documentation.
* Answering office phone calls.
* Assist residents and visitors with enquiries.
* Maintain up to date list of NDIS participants.
* Schedule and coordinate NDIS review meetings.
* Maintain currency with all relevant software systems through mandatory training.
Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and cooperative team that will help you grow personally and professionally.
Benefits
* Permanent Full Time position.
* Starting annual salary of $69,941 (depends on qualification and experience).
* 12% super and Salary Packaging.
* Free parking.
Required
* Cert III or higher in Business or another related field.
* Minimum one (1) year's experience in similar role.
* Intermediate level of proficiency in Microsoft Suite.
* Effective interpersonal skills including a high standard of customer service skills and a professional phone manner.
* Ability to build rapport and strong relationships with community and external service providers.
* Decisive listening, influencing and persuasive skills.
* Demonstrated ability to meet targets and performance outcomes.
* Disability Worker Screening Clearance Card (Yellow card) or be eligible to apply.
* Annual flu shot evidence.
* COVID-19 Requirements: Immunization history showing you have received two doses of a Covid 19 vaccine is encouraged.
Preferred
Experience working within an Aboriginal and Torres Strait Islander organisation.
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