About Advantage Psychology Group
Advantage Psychology Group is a growing network of psychology practices dedicated to supporting the mental health and well-being of our local communities. With ~30 passionate psychologists and staff, we're helping thousands of clients across Western and North Western Sydney on their journey to healing and personal growth.
As a growing, family owned business, a new role has recently become available for an experienced Practice Manager based at our St Marys site.
About the Role
This critical position will be responsible for providing a professional service experience to our clients, referrers and clinicians through appointment management, correspondence, and payments. Working together with casual admin support and alongside up to 8 Psychologists, this position is at the heart of our St Marys team.
A typical workday at Advantage would involve the following:
• Managing and scheduling of client appointments
• Completion of billing process including invoicing, reconciliation, aged debt
• Managing site and team requirements such as amenities, onboarding, catering
• Completion & submission of correspondence for Workers Compensation and BUPA
• Handling of client intakes and triage
The right candidate will be:
* An experienced Practice Manager or Office Manager
* Professionally presented, spoken, and written
* Passionate about providing a great client experience
* Proficient with MS word, excel, and client management software
* Efficient, process-orientated with high attention to detail
* Experienced in the Medical/Psychology industry (beneficial but not essential)
We are looking for someone with an owners mindset who cares deeply about creating a great experience for the clients and team. If you meet the above requirements and are looking to join a great team on a mission to help others heal, grow and thrive, we'd love to hear from you.