Job Description
A fantastic opportunity has arisen for a Field Service Technician based out of Hobart.
The role involves carrying out maintenance and repairs on mobile equipment, ensuring excellent customer service, high levels of safety, quality, and efficiency in the Service Department.
This is an integral position that requires strong technical understanding of equipment design and function, particularly with Komatsu equipment.
Responsibilities include machine diagnostics and repairs, testing and adjusting machine operation and monitoring systems, and coordinating site-based equipment maintenance projects.
Required Skills and Qualifications
• Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter / Mechanic)
• Minimum of five years post-trade experience in a field maintenance position
• Current LR classification driver's license (minimum requirements)
• Automotive Air Conditioning License will be highly regarded
• Auto Electrical experience, qualifications, and diagnostic skills will be highly regarded
• A proven high level of customer service
• A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
• Excellent written and verbal communication skills and good understanding of computer systems
• Original Equipment Manufacturer (OEM) experience, particularly with Komatsu equipment, and field service exposure including breakdowns and diagnostics, will also be highly regarded
Benefits
• Competitive hourly rate
• Uniforms and tools provided
• Field service allowance
• Paid Parental Leave: 12 weeks of paid primary carer parental leave
• Technology discounts on Apple, Dell, Lenovo, and Microsoft products
• Financial benefits through the Komatsu Employee Referral Program and AustralianSuper superannuation fund
• Career recognition and awards
• Opportunities for training and development through recognized courses
• Discounts on cars, home, and hardware
• Comprehensive Employee Assistance Program and Bupa health insurance discounts
Others
• The successful candidate will share our values of Ambition, Perseverance, Collaboration, and Authenticity
• Must have integrity, respect diverse perspectives, and care about the people you work with
• Team-oriented, innovative, and naturally engaging person required
• Proud of high performance and uncompromising quality of work
• Strives to live shared values of the organisation and focused on helping improve productivity and safety worldwide