The Night Auditor role encompasses overseeing all property operations during the overnight shift, ensuring exceptional guest experience and service delivery.
This position demands outstanding interpersonal skills, coupled with strong analytical capabilities and ability to work a 24-hour rotating roster.
Responsibilities:
* Ensures compliance with established operational guidelines
* Reviews financial reports, sales data, and performance metrics to measure productivity and goal achievement
* Assists in addressing and resolving guest issues received directly from guests or from Guest Services